This Privacy Policy explains how Ninepoint (‘we’, ‘us’, ‘our’) collects, uses, and protects personal information when you visit our website or get in touch with us. We are a small brand and design agency and only collect personal information that is necessary to run our business and communicate with clients and collaborators.
Who We Are
Ninepoint is a small brand and design agency offering services such as brand strategy, brand identity, design, and digital design. Email: hello@ninepoint.cc Address: 83 Castle Street, Cape Town, 8001
What Information We Collect
We may collect the following personal information: Name and surname; Company name and role; Email address and phone number; Billing and invoicing details; Information you choose to share with us in emails, briefs, or contact forms. We do not knowingly collect sensitive personal information.
How We Use Your Information
We use personal information to: – Respond to enquiries and communicate with you – Provide our services and manage projects – Prepare proposals, agreements, and invoices – Improve our website and services – Meet legal and accounting requirements
We do not sell or trade personal information.
Legal Basis for Processing
We process personal information based on: – Your consent – The need to perform a contract or respond to an enquiry – Our legitimate business interests – Legal obligations
Sharing Information
We only share personal information where necessary, for example with: – Trusted collaborators or freelancers working on a project – Professional service providers (such as accountants or IT support) – Authorities where required by law
All third parties are expected to keep information confidential and secure.
Data Retention
We keep personal information only for as long as needed for business, legal, or accounting purposes. When it is no longer required, it is securely deleted or anonymised.
Cookies
Our website may use basic cookies to help it function properly and understand how visitors use the site. You can control cookies through your browser settings. Disabling cookies may affect website functionality.
Data Security
We take reasonable steps to protect personal information from loss, misuse, or unauthorised access. While we take reasonable steps to protect personal information, no method of online transmission or storage is completely risk-free.
Your Rights
Depending on applicable law, you may have the right to: Access the personal information we hold about you; Ask us to correct or delete your information; Withdraw consent where processing is based on consent. To exercise these rights, please contact us using the details above.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Contact
If you have any questions about this Privacy Policy, please contact:
Email: hello@ninepoint.cc